HELP CENTER
Frequently Asked Questions
Everything you need to know about ordering, delivery, returns, and caring for your MANISHAWARE cutlery.
Shipping & Delivery
How long does delivery take?
Orders are delivered within 3 to 7 business days across India, depending on your location.
Do you offer free shipping?
Yes — we offer free shipping on all orders, with no minimum order value.
Returns & Exchanges
What is your return/exchange policy?
We offer a 7-day return/exchange window from the date of delivery. Please contact us within this window to start the process.
Payment & Ordering
What payment methods do you accept?
We accept all major payment methods — credit and debit cards, UPI/prepaid, and Cash on Delivery (COD).
Material & Care
What material is MANISHAWARE cutlery made of?
Every MANISHAWARE set is made from 18/10 stainless steel, chosen for its rust-resistant, long-lasting shine.
Is MANISHAWARE cutlery dishwasher safe?
Yes — every set is dishwasher safe and made to be used every day, not just admired.
Which size cutlery set should I choose?
It depends on how many people you're serving — from Solo (1 person, 4 Pcs) up to Sextet (6 people, 24 Pcs). See our full buying guide for the complete size breakdown.
Gifting
Do you offer gift packaging?
Yes — every order ships in a MANISHAWARE branded box wrapped in premium gift paper, ready to gift straight out of the box.
Can I find cutlery matched to a specific occasion?
Yes — our Gifting collection is organised by occasion, from weddings and housewarmings to festivals and thank-you gifts.
About MANISHAWARE
Who makes MANISHAWARE?
MANISHAWARE is operated by Manisha Enterprise, based in Surat, Gujarat, India — a women-empowered brand bringing dependable, beautiful stainless steel cutlery into every kitchen. Read more on our About Us page.
How do I contact customer support?
Email us at manishaenterprise1992@gmail.com or call +91 9898444166.